Terms of Service

Welcome to AgniBliss ("AgniBliss", "we", "our", or "us"). These Terms of Use ("Terms") govern your access to and use of the AgniBliss website, mobile application, and related services (collectively, the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Platform.

1. Eligibility

Age Requirement
You must be at least 18 years of age to create an account or use the services offered by AgniBliss.

Accurate Information
You agree to provide accurate, current, and complete information during registration and while using the Platform. You are responsible for keeping your account information updated.

2. Services Offered

Astrology Consultations:
AgniBliss provides personalized astrology consultations and related spiritual guidance intended to offer insights for personal growth, self-awareness, and decision-making.

Interpretation-Based Services:
All astrology consultations, predictions, and recommendations are based on the personal knowledge, experience, and interpretation of individual astrologers. Results may vary from person to person and are not guaranteed.

Not Professional Advice

The services provided by AgniBliss are intended solely for informational and spiritual purposes.

They are not a substitute for professional advice relating to:

• Medical or healthcare matters

• Legal matters

• Financial or investment decisions

• Psychological or mental health treatment

• Any other licensed professional service

You should always seek advice from qualified professionals for such matters.

3. User Responsibilities

By using AgniBliss, you agree to:

• Treat astrologers, staff, and other users respectfully.

• Provide truthful information during consultations.

• Use the Platform only for lawful purposes.

• Maintain the confidentiality of your account credentials.

• Accept responsibility for all activities carried out through your account.

4. Prohibited Activities

Users must not:

• Harass, threaten, abuse, or intimidate astrologers or other users.

• Upload or transmit unlawful, defamatory, obscene, or offensive content.

• Attempt to gain unauthorized access to the Platform or its systems.

• Use bots, scripts, or automated tools to access the Platform.

• Impersonate another individual or entity.

• Engage in fraudulent, deceptive, or illegal activities.

• Interfere with the operation or security of the Platform.

Violation of these Terms may result in suspension or permanent termination of your account.

5. Payments and Fees

Service Charges
Users agree to pay the fees displayed for consultations and other services before the service is provided.

Payment Processing
All payments are securely processed through Razorpay or other authorized payment partners supported by AgniBliss.

Taxes
Any applicable taxes, duties, or government charges are the responsibility of the user unless otherwise stated.

Refund Policy
All purchases and payments made through AgniBliss are final.

Unless required by applicable law, no refunds, cancellations, or credits will be provided after payment has been successfully processed.

6. Disclaimer

Astrology is a matter of personal belief and interpretation.

AgniBliss does not guarantee:

• The accuracy of astrological predictions.

• Specific outcomes from consultations.

• Success, financial gain, relationship outcomes, health improvements, or any other result based on astrological guidance.

Users acknowledge that any decisions made based on consultations are entirely their own responsibility.

7. Limitation of Liability

To the maximum extent permitted by applicable law, AgniBliss, its directors, employees, affiliates, astrologers, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the Platform;

• Reliance on astrological advice or predictions;

• Service interruptions or technical issues;

• Unauthorized access to user accounts;

• Any loss of profits, data, goodwill, or opportunities.

Your use of the Platform is entirely at your own risk.

8. Intellectual Property

All content available on AgniBliss, including but not limited to:

• Logos

• Branding

• Text

• Graphics

• Images

• Audio

• Videos

• Software

• Design elements

is owned by or licensed to AgniBliss and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. Suspension and Termination

AgniBliss reserves the right to suspend or permanently terminate any account that:

• Violates these Terms;

• Engages in fraudulent or abusive behavior;

• Misuses the Platform;

• Attempts to compromise Platform security.

Users may request account deletion by contacting:

support@agnibliss.com

Termination does not relieve users of outstanding payment obligations.

10. Privacy

Your use of AgniBliss is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

11. Changes to These Terms

AgniBliss reserves the right to modify these Terms at any time.

Updated Terms will be published on the Platform with a revised Effective Date.

Your continued use of the Platform after such changes constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

13. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

AgniBliss
Email: support@agnibliss.com
Customer Support: [Your IVR Number]
Registered Office: [Your Registered Office Address], Bengaluru, Karnataka, India