Privacy Policy

AgniBliss ("AgniBliss", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the AgniBliss website, mobile application, and related services (collectively, the "Platform").

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

1. Information We Collect

a. Information You Provide

Account Information

When you create an account, we may collect your name, email address, mobile number, date of birth, and any other information you voluntarily provide.

Payment Information

When you purchase consultations or other services, payments are securely processed through Razorpay. We do not store your complete debit card, credit card, or banking credentials.

Consultation Information

We collect the information you voluntarily share during astrology consultations, including birth details, questions, preferences, and other information necessary to provide personalized astrology services.

b. Information Collected Automatically

While using the Platform, we may automatically collect:

• Device type

• Operating system

• Browser type

• IP address

• Unique device identifiers

• Usage statistics

• Session duration

• Features accessed

• App interaction logs

If permitted by your device settings, we may also collect approximate location information.

c. Information from Third Parties

If you choose to sign in or connect your account through third-party services such as Google or social media platforms, we may receive information from those services in accordance with their respective privacy policies.

2. How We Use Your Information

We use your information to:

• Provide astrology consultations and related services.

• Create and manage your account.

• Process payments and transactions.

• Schedule and facilitate consultations.

• Personalize recommendations and user experience.

• Send service-related notifications.

• Send promotional offers and newsletters (you may opt out at any time).

• Improve our Platform through analytics and research.

• Detect and prevent fraud, abuse, unauthorized access, and illegal activities.

• Comply with applicable legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information.

We may share your information only in the following circumstances: With Astrologers

Information necessary to provide your requested consultation. With Service Providers

Trusted third-party vendors who help us operate our Platform, including payment processing, cloud hosting, analytics, customer support, and technical services.

Legal Requirements Where disclosure is required by applicable law, court order, government authority, or legal process.

Business Transfers. If AgniBliss undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

4. Your Privacy Choices

You have the following rights:

• Access and update your account information.

• Correct inaccurate information.

• Opt out of promotional communications.

• Request deletion of your account and personal data by contacting us.

• Withdraw consent where processing is based on your consent, subject to applicable legal requirements.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Once your information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

AgniBliss is not intended for individuals under 13 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

8. Third-Party Links

The Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. International Users

If you access AgniBliss from outside India, you acknowledge that your information may be transferred to, stored, and processed in India, where data protection laws may differ from those in your country.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on the Platform with the updated Effective Date. Your continued use of the Platform after such updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

AgniBliss
Email: support@agnibliss.com
Customer Support Number: [Your IVR Number]
Registered Office: [Your Registered Office Address], Bengaluru, Karnataka, India

This version is suitable for a production website. If you're targeting users in India, you may also want to add a Digital Personal Data Protection Act, 2023 (DPDP Act) section covering consent management, grievance redressal, and users' statutory rights. That would make the policy more complete for current Indian privacy requirements.